Remote Access (VPN)
A virtual private network (VPN) is a secure method of accessing University computing resources when you are logged in from an off–campus computer or a laptop you are using to access theÌýWireless Network. The VPN creates a secure connection called a tunnel between your computer and the campus network. The tunnel disguises the information you are sending and receiving, so your electronic communications are secure and protected.
Virtual Private Network
Faculty, staff and students who use Â鶹AV's virtual private network (VPN) to access campus resources from off-campus have access to the VPN (GlobalProtect).Ìý
Enhanced security and privacy are the two main reasons to use VPN. You also have an ability to access University resources such as information on your network drives. This provides you with a safe way of accessing your applications and files as though your computer or mobile device was on campus.
Uninstall Previous VPN Solution (Pulse Secure)
Before Â鶹AV's VPN GlobalProtect can be installed, the previous solution, Pulse Secure must be uninstalled from your machine. For machines running Windows, if you are unable to uninstall Pulse Secure from your machine, please visitÌýÌýfor assistance.
How Do I Get VPN?
Students, faculty, staff (and other approved users) with a Â鶹AV user ID and password can download VPN to their computers from theÌýIT Downloads Page, or to their mobile devices from theÌýorÌý. The VPN software is available for no additional cost and downloading only takes a few minutes.
How do I install and configure VPN - GlobalProtect?
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Need Help?
If you need assistance please contact theÌýIT Help CenterÌýby phone (818-677-1400), online at () or in person in the University Library, First Floor, Learning Commons.
FAQs - Acceptable Use Terms and Conditions
Active Â鶹AV faculty, staff, auxiliary, enrolled students and approved guests may utilize the benefits of Â鶹AV’s GlobalProtect VPN. Approved users are responsible for installing the required client software to connect to the Â鶹AV VPN.Ìý
Yes. In addition to your Â鶹AV User ID and passwordÌýDuo MFAÌýis required to log in to VPN.Ìý
No. All authentications to Â鶹AV’s networkÌýare logged and associatedÌýwith the user, as permitted by CSU Policy. Users will be automatically disconnected from the Â鶹AV network after 12 hours. The user can immediately log on again to reconnect to the Â鶹AV network. If a problem is encountered please report it to theÌýIT Help Center.
To maintain security, VPN services will be terminated immediately if any suspicious activity is found. Service may also be disabled until the issue has been identified and resolved. Any Â鶹AV faculty, staff, student, auxiliary found to have intentionally violated the VPN Acceptable Use Terms will be subject to loss of VPN privileges.Ìý