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鶹AV Information Technology


Monday to Friday, 8am to 5pm

Faculty Technology Center
(818) 677-3443

IT Help Center
(818) 677-1400

Information Security
(818) 677-6100


(818) 677-5898

Classroom Support
(818) 677-1500

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Zoom - FERPA

The Family Educational Rights and Privacy Act () is a federal law that requires universities to (1) give students access to their education records, and (2) keep personally identifiable education records confidential with respect to third parties.

Because an online environment creates a record of student activity, it is subject to FERPA privacy rights, unlike verbal exchanges in a physical classroom.

FERPA Guidance When Using Zoom

Disable Private Chat

To further control the environment, Private Chat should be disabled.

  1. Sign in to theZoom,
  2. In the navigation menu, selectSettings.
  3. Select theChatandPrivate Chattoggles todisablein-meetingchat.
  4. SelectSave Changes.

Disable Saving Chat

Turn OFF ability for participants to “save chat”.

  1. InSettings, make sure you are on theMeetingtab
  2. Scroll down toIn Meeting(Basic)
  3. UnderChat, check the boxPrevent participants from saving chatto prevent participants from saving chat.
  4. SelectSave

Due to FERPA guidelines and to protect the identities of participants, the following content sharing guidelines must be considered:

  • If you, as the instructor choose to record your session and then share it with another party later, said video must not include student faces or a student's voice. Anything identifiable should not be shared.
  • Session recordings must be deleted after each term.

For security reasons and to prevent unwanted parties from accessing the Zoom session, meeting invitations must be sent directly to participants via a secure system, not aliases and they cannot be posted to a public website.We recommend Canvas as the best location to post links to Zoom meetings.

Turn ON the ability to “mute individual participants” and “mute all”.

Mute Individual Participants

The Participants Panel will allow you to select a participant to mute.

  1. To mute a specific participant, hover over the participant’s name and theMutebutton will appear.
  2. Select theMutebutton to turn off the participant’s audio.

Mute All

  1. Select ManageParticipantsin the toolbar.
  2. Click theMute Allbutton at the bottom of theParticipantswindow. This will affect the host who clicks the button, and it will also affect any other co-hosts andattendees.

To prevent information from being shared with those outside of the session, the ability to record the session should be disabled for all participants.

  1. Sign in toZoom,
  2. Select theRecordingtab.
  3. Verify thatLocal Recordingis disabled (this will disable the ability for attendees to record).
  4. Verify thatRecordingDisclaimer is enabled.

Theoffers an extensive library of resources for all users. You can also contact the.

Contact Us

鶹AV Information Technology


Monday to Friday, 8am to 5pm

Faculty Technology Center
(818) 677-3443

IT Help Center
(818) 677-1400

Information Security
(818) 677-6100


(818) 677-5898

Classroom Support
(818) 677-1500

Send email

Check our social media for changes and updates.

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